| 000 | 00567nam a22001937a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20140310182758.0 | ||
| 008 | 130211t xxu||||| |||| 00| 0 eng d | ||
| 020 | _a007120458 | ||
| 050 |
_aHF 5415.5 _b.St74 2002 |
||
| 100 | _aStorbacka, Kaj | ||
| 245 |
_aCustomer relationship management : creating competitive advantage through win-win relationships strategies _cStorbacka, Kaj |
||
| 260 |
_aSingapore : _bMcGraw-Hill, _c2002. |
||
| 300 |
_a160 p. : _bill. ; _c24 cm. |
||
| 521 | _aBSBA | ||
| 562 | _e1 | ||
| 942 |
_2lcc _cBK _kFOR |
||
| 999 |
_c15910 _d15910 |
||