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| 003 | PILC | ||
| 005 | 20150112093445.0 | ||
| 008 | 021121s2003 si a 000 0 eng d | ||
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_aNLB _beng _cNLB _dSIM |
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| 043 | _aa------ | ||
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_aHF 5415.5 _b.F855 2003 |
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_aMkSFr 658.812 _bF87 2003 |
| 100 | 1 |
_aFreemantle, David. _923178 |
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| 245 | 1 | 4 |
_aThe eight suns of Asian service : _bpractising outstanding customer service in Asia / _cDavid Freemantle |
| 260 |
_aSingapore : _bPrentice Hall, _c2003. |
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| 300 |
_a169 pages : _billustration ; _c22 cm. |
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_aCustomer services _zAsia. _923179 |
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| 650 | 0 |
_aService industries _zAsia. _923180 |
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_2lcc _cBK |
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