000 00523nam a22001697a 4500
003 PILC
005 20150112093443.0
008 130227t xxu||||| |||| 00| 0 eng d
020 _a0789007266
050 _aTX 911.3.M27
_b.Se46 2006
082 _aR 647.94068
_bK13s 2001
100 _aJay Kandampully
_920932
245 _aService quality management in hospitality,tourism and leisure /
_cJay Kandampully ... [et,al.].
260 _a(Bombay)
_b Jaico Pub House
_c2006.
300 _a339 pages :
_c22 cm.
942 _2lcc
_cBK
999 _c14822
_d14822