000 01022pam a2200289 a 4500
001 2525575
003 OSt
005 20160531134635.0
008 931203s1994 ilua b 001 0 eng
010 _a 93044771
020 _a9780786301409
040 _aDLC
_cDLC
_dDLC
050 0 0 _aHD 62.15
_b.B763 1994
082 0 0 _aGLT 656.562
_bB81 1994
100 1 _aBrown, Mark Graham.
_917183
245 1 0 _aWhy TQM fails and what to do about it /
_cMark Graham Brown, Darcy E. Hitchcock[and] Marsha L. Willard.
260 _aChicago :
_bIrwin Professional Pub.,
_c1994.
300 _a252 p. :
_bill. ;
_c24 cm.
500 _aIncludes bibliographical references and index.
650 0 _aTotal quality management.
_922372
700 1 _aHitchcock, Darcy E.
_922373
700 1 _aWillard, Marsha L.
_922374
906 _a7
_bcbc
_corignew
_d1
_eocip
_f19
_gy-gencatlg
942 _2lcc
_cBK
999 _c12497
_d12497