000 00520nam a2200169Ia 4500
008 140609s9999 xx 000 0 und d
020 _a9780205467372
050 _aP 90
_b.F75 2011
100 _aFroemling, Kristin K.
245 _aCommunication :
_bthe handbook /
_cKristin K. Froemling, George L. Grice, John F. Skinner
260 _aBoston :
_bAllyn & Bacon,
_cc2011.
300 _a427 p. :
_bcol. ill. ;
_c24 cm.
500 _aIncludes glossary and index.
521 _aGE
942 _kFOR
_cBK
999 _c117948
_d117948