000			00610nam a2200193Ia 4500
008			140529s9999 xx 000 0 und d
020			_a9789810696153
050			_aTX 911.3.T73 _b.Os26 2009
100			_aO'Shannessy, Vivienne.
245			_aFront office skills : _ba practical approach /  _cVivienne O'Shannessy
250			_a1st ed.
260			_aSingapore : _bPearson Education South Asia, _cc2009.
300			_a370 p. ; _c24 cm.
500			_aIncludes glossary and index.
521			_aBSBA
650			_aHospitality industry _xAustralia -- Textbooks.
942			_kFOR _cBK
999			_c117709 _d117709