000			00591nam a2200193Ia 4500
005			20140929133359.0
008			140429s9999 xx 000 0 und d
020			_a9780470567029
050			_aHF 5438.3 _b.So63 2010
100			_aSobczak, Art
245			_aSmart calling : _beliminate the fear, failure, and rejection from cold calling / _cArt Sobczak.
260			_aNew Jersey : _bJohn Wiley & Sons Inc., _cc2010.
300			_a242 p. : _c24 cm.
500			_aIncludes index.
650			_aTelemarketing.
650			_aTelephone selling.
942			_kFOR _cBK _2lcc
999			_c115582 _d115582