| 000 | 01280cam a22003734a 4500 | ||
|---|---|---|---|
| 001 | 14294070 | ||
| 003 | OSt | ||
| 005 | 20140310181657.0 | ||
| 008 | 060309s2006 mau b 000 0 eng | ||
| 010 | _a 2006007913 | ||
| 015 |
_aGBA686168 _2bnb |
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| 016 | 7 |
_a013573216 _2Uk |
|
| 020 | _a1422103234 (alk. paper) | ||
| 020 | _a9781422103234 (alk. paper) | ||
| 035 | _a(OCoLC)ocm64624898 | ||
| 035 | _a(OCoLC)64624898 | ||
| 040 |
_aDLC _cDLC _dBAKER _dC#P _dYDX _dBTCTA _dYDXCP _dCOO _dUKM _dLVB _dDLC |
||
| 042 | _apcc | ||
| 050 | 0 | 0 |
_aHF 5415.5 _b.C658 2006 |
| 082 | 0 | 0 |
_aIB 658.4 _bR31c 2006 |
| 245 | 0 | 0 | _aConnecting with your customers. / |
| 260 |
_aBoston, Mass. : _bHarvard Business School Press, _cc2006. |
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| 300 |
_avii, 178 p. : _c22 cm. |
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| 440 | 4 | _aThe results-driven manager series | |
| 650 | 0 | _aCustomer relations. | |
| 650 | 0 | _aCustomer services. | |
| 650 | 0 | _aSuccess in business. | |
| 710 | 2 | _aHarvard Business School. | |
| 856 | 4 | 1 |
_3Table of contents only _uhttp://www.loc.gov/catdir/toc/ecip0610/2006007913.html |
| 906 |
_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg |
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| 942 |
_2lcc _cBK |
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| 999 |
_c1118 _d1118 |
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