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Total quality management in libraries : a sourcebook / Rosanna M. O'Neil. by

O'Neil, Rosanna M, 1957-

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Englewood, Colo. : Libraries Unlimited, c1994

Availability: Items available for loan: Luxembourg Library (1)Call number: Z 678 .On58 1994.

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Why TQM fails and what to do about it / Mark Graham Brown, Darcy E. Hitchcock[and] Marsha L. Willard. by

Brown, Mark Graham
Hitchcock, Darcy E
Willard, Marsha L

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Chicago : Irwin Professional Pub., 1994

Availability: Items available for loan: Luxembourg Library (2)Call number: HD 62.15 .B763 1994, ...

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Schools of quality : an introduction to total quality management in education / John Jay Bonstingl. by

Bonstingl, John Jay

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Alexandria, VA : Association for Supervision and Curriculum Development, 1992

Availability: Items available for loan: Luxembourg Library (1)Call number: LB 2805 .B65 1992.

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Medical quality management : theory and practice / American College of Medical Quality ; editor, Prathibha Varkey. by

Prathibha Varkey
American College of Medical Quality

Edition: [Rev. ed.]

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Sudbury, Mass. : Jones and Bartlett Publishers, c2010

Availability: Items available for loan: South SEED-LPDH College Library (1)Call number: RA 399.A3 .C667 2010.

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Total quality management : text with cases / John S. Oakland. by

Oakland, John S

Edition: 3rd ed.

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Oxford ; Burlington, MA : Butterworth-Heinemann, 2003

Other title:

TQM text with cases.

Availability: Items available for loan: Southville International School Affiliated with Foreign Universities Library (1)Call number: HD 62.15 .Oa11 2003.

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The quality library : a guide to staff-driven improvement, better efficiency, and happier customers / Laughlin, Sara by

Laughlin, Sara, 1949-
Wilson, Ray W

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Chicago : American Library Association, 2008

Online resources:

Table of contents only

Availability: Items available for loan: College Library (2)Call number: Z 678 .L374 2008, ...

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Total quality : management, organization and strategy / James R. Evans, James W. Dean, Jr. by

Evan, James R

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Cincinnati, Ohio : South-Western College Pub., 2001

Availability: Items available for loan: College Library (2)Call number: HD 62.15 .D4 2001, ...

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The Quality pocketbook : a pocketful of tips practical guidelines and ideas for finding your way through the quality of maze / Anthony Mitchell. by

Mitchell, Anthony

Material type:

Text; Format: print

Publication details: U.K : Management Pocketbooks, 1999

Availability: Items available for loan: College Library (1)Call number: HD 58.8 .M681 1999.

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Integrating reengineering with total quality / Joseph N. Kelada. by

Kelada, Joseph N

Material type:

Text; Format: print

Publication details: Malaysia : Percetakan Sooriya, 1997

Availability: Items available for loan: College Library (1)Call number: HD 62.15 .K45 1997.

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Managing quality : a practical guide to customer satisfaction / D.B.N. Murthy. by

Murthy, D.B.N

Material type:

Text; Format: print

Publication details: New Delhi : Sage Publications India Pvt. Ltd., 1999

Availability: Items available for loan: College Library (1)Call number: HD 62.15 .M87 1999.

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11.

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Quality management: introduction to total quality management for production, processing, and services. / by

Goetsch, David L
Davis, Stanley B

Material type:

Text; Format: print

Publication details: U.S.A : Pearson Education, 2003

Availability: Items available for loan: College Library (1)Call number: HD 62.15 .G64 2003.

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12.

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TQM in service sector / Dr. R.P. Mohanty and Dr. R.R. Lakhe. by

Mohanty, R.P
Lakhe, R.R

Material type:

Text; Format: print

Publication details: Mumbai : Jaico Publishing House, 2002

Availability: Items available for loan: College Library (1)Call number: HD 62.15 .M697 2002.

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All about six sigma : the easy way to get started / Warren Brussee by

Brussee, Warren

Material type:

Text; Format: print

Publication details: New York : McGraw-Hill, 2006

Availability: Items available for loan: College Library (1)Call number: TS 156 .B775 2006.

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14.

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The Management and control of quality / James R. Evans and William M. Lindsay. by

Evans, James R

Edition: 8th ed.

Material type:

Text; Format: print

Publication details: Australia : South Western Cengage Learning, 2001

Availability: Items available for loan: College Library (1)Call number: TS 156 .Ev15 2011.

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15.

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Total quality management / Dodge Hugley. by

Hugley, Dodge

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New Delhi : Random Exports, 2013

Availability: Items available for loan: College Library (1)Call number: HD 62.15 .H894 2013.

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16.

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Building quality management systems : selecting the right methods and tools / Luis Rocha-Lona, Jose Arturo Garza-Reyes and Vikas Kumar. by

Rocha-Lona, Luis

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Boca Raton : CRC Press, c2013

Availability: Items available for loan: College Library (1)Call number: HD 62.15 .R63293 2013.

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17.

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Total quality management / Dodge Hugley. by

Hugly, Dodge

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: New Delhi : Random Experts, 2013

Availability: Items available for loan: College Library (1)Call number: HD 62.15 .H894 2013.

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18.

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Total quality management / James R. Evans and William M. Lindsay. by

Evans, James R

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Philippines : Cengage Learning, c2013

Availability: Items available for loan: College Library (1)Call number: HD 62.15 .Ev92 2013.

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19.

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Implementation of the five-s program among grade 6 students of Southville International School / Jan Carlo L. Bernardo. by

Bernardo, Jan Carlo L

Material type:

Text; Format: print

Publication details: Las Piñas City, Philippines : Southville International School and Colleges, 2000

Availability: Items available for reference: Luxembourg Library: Not for loan (1)Call number: PGS LB 2806.36 .B523 2000.

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Perceptions on the awareness of the 5S campaign among grades 4-6 students of Southville International School / Monika B. Constantino. by

Constantino, Monika B

Material type:

Text; Format: print

Publication details: Las Piñas City, Philippines : Southville International School and Colleges, 2000

Availability: Items available for reference: Luxembourg Library: Not for loan (1)Call number: PGS LB 1025.3 .C758 2000.

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