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Step-by-step problem solving : a practical guide to ensure problems get (and stay) solved / Richard Y. Chang. by

Chang, Richard Y

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: USA : Richard Chang Associates, Inc, c1993

Availability: Items available for loan: Luxembourg Library (1)Call number: HD 30.29 .C456 1993.

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Satisfying internal customers first / Richard Y. Chang, P. Keith Kelly. by

Series: Quality Improvement Series

Material type:

Text; Format: print

Publication details: New Delhi : Wheeler Publishing, 1998

Availability: Items available for loan: Southville International School Affiliated with Foreign Universities Library (1)Call number: HF 5415.5 .C5 1998.

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Continuous process improvement : a practical guide to improving processes for measurable results / Richard Y. Chang. by

Chang, Richard Y

Material type:

Text; Format: print ; Literary form: Not fiction

Publication details: Irvine, Calif. Richard Chang Associates, Publications Division 1998

Availability: Items available for loan: Southville International School Affiliated with Foreign Universities Library (1)Call number: TS 155 .C456 1998.

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