Southville International School and Colleges
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  • Authors

    • Bergheim, Laura
    • Chang, Richard Y.
    • Gee, Jeff
    • Gee, Val
    • Harris, Elaine K.
    • Kelly, P. Keith
    • Lundin, Stephen C.
    • Mooney, Kelly
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  • Holding libraries

    • Luxembourg Library
    • Southville International School Affiliated with Foreign Universities Library

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    • BK-TR
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    • Southville Foreign University Section
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    • Quality Improvement ...

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    • Consumer satisfactio...
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Fish! : by Stephen C. Lundin, Harry Paul and John Christensen. a remarkable way to boost morale and improve results / Stephen C. Lundin. by
  • Lundin, Stephen C
Material type: Text; Format: print ; Literary form: Not fiction
Publication details: London : Hodder & Stoughton, c2000
Availability: Items available for loan: Luxembourg Library (1)Call number: HF 5549.5 .L962 2000.
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2.
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Customer service : a practical approach / by
  • Harris, Elaine K
Edition: 3rd ed.
Material type: Text; Format: print
Publication details: New Jersey : Pearson Education, Inc, 2003
Availability: Items available for loan: Southville International School Affiliated with Foreign Universities Library (1)Call number: HF 5415.5 .H2897 2003.
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The ten demandments : rules to live by in the age of the demanding consumer / Kelly Mooney with Laura Bergheim. by
  • Mooney, Kelly
  • Bergheim, Laura, 1962-
Material type: Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill, 2002
Online resources:
  • Contributor biographical information
  • Publisher description
Availability: Items available for loan: Southville International School Affiliated with Foreign Universities Library (1)Call number: HF 5415.5 .M66 2002.
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4.
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Satisfying internal customers first / Richard Y. Chang, P. Keith Kelly. by
  • Chang, Richard Y
  • Kelly, P. Keith
Series: Quality Improvement Series
Material type: Text; Format: print
Publication details: New Delhi : Wheeler Publishing, 1998
Availability: Items available for loan: Southville International School Affiliated with Foreign Universities Library (1)Call number: HF 5415.5 .C5 1998.
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5.
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Super service : seven keys to developing great customer service even when you don't fell like it, even when they don't deserve it / by
  • Gee, Jeff
  • Gee, Val
Material type: Text; Format: print
Publication details: New York : McGraw-Hill Comapnies, Inc, 1999
Availability: Items available for loan: Southville International School Affiliated with Foreign Universities Library (1)Call number: HF 5415.5 .G44 1999.
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6.
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Customer service : a practical approach / Elaine K. Harris. by
  • Harris, Elaine K
Edition: 3rd ed.
Material type: Text; Format: print ; Literary form: Not fiction
Publication details: Upper Saddle River, NJ : Prentice Hall, 2003
Availability: Items available for loan: Southville International School Affiliated with Foreign Universities Library (1)Call number: HF 5415.5 .H2897 2003.
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SOUTHVILLE LIBRARY

Southville International School and Colleges Library

1281 Tropical Ave. Cor. Luxembourg St., BF Homes International, Las Pinas City

Tel. No. 8256374 / 252358 Loc. 117/146

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