Southville International School and Colleges Search for 'su:"Consumer satisfaction. "'

Satisfaction : how every great company listens to the voice of the customer /

By Denove, Chris..
New York, N.Y. : Portpolio , 2006 .
266 p. : 24 cm. .
9781591841647

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The satisfied customer : winners and losers in the battle for buyer preference /

By Fornell, Claes..
New York : Palgrave Macmillan, 2007 .
247 p. : 24 cm..
9781403981974 | 1403981973

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The ten demandments : rules to live by in the age of the demanding consumer /

By Mooney, Kelly..
New York : McGraw-Hill, 2002 .
266 pages : , Includes index. 21 cm..
0071387390

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The quality library : a guide to staff-driven improvement, better efficiency, and happier customers /

By Laughlin, Sara,.
Chicago : American Library Association, 2008 .
xiv, 144 p. : 28 cm..
978974652205

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Managing customer value : creating quality and service that customers can see /

By Bradley Gale T..
USA : Macmillan Inc., 1994 .
424 p. : 26 cm..

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The solution-centric organization.

By Eades, Keith M..
New York : McGraw-Hill Publishing Inc, 2006 .
284 p. : 24 cm..
0-07-226264-8

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Relationship marketing : perspectives, dimensions and contexts. /

By Harwood, Tracy.
London : McGraw-Hill, 2008 .
242 p. : 25 cm..
978-007711422

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When customers think we dont' care./ Richard W. Buchanan.

By Buchanan, Richard W..
Australia : McGraw Hill, 2008 .
366 p. : 21 cm..
978-00701-38636

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Now... build a great business! : 7 ways to maximize your profits in any market /

By Thompson, Mark..
New York : AMACOM Books, 2011 .
228 pages ; , Includes index. 23 cm. .
9780814416976

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Instant repeat business. /

By Sugars, Bradley J..
New York : McGraw-Hill, 2006 .
151 p. : 23 cm..
0-07-146666-5

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Level of customer satisfaction on the quality of service in Kat's cafe /

By Villaroman, Ma. Celina C..
Philippines, Las Piñas City : Southville International School and Colleges, 2014 .
45 pages : 28 cm..

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You are what you choose: the habits of mind that really determine how we make decisions /

By De Marchi, Scott.
USA : Penguin Group, 2009 .
197pages ; 22 cm..
9781591842866

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The new rules of retail : competing in the world's toughest marketplace /

By Lewis, Robin,.
NY : St. Martin's Press, 2014 .
xvii, 250 pages ; , Includes bibliographical references and index. 24 cm..
9781137279262 (hardback)

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Simple ways to make your customers happy /

By Batra, Promod..
New Delhi : Think Inc., 2003 .
29 pages : 22 cm..
81-900019-8-1

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The power of moments : why certain experiences have extraordinary impact /

By Heath, Chip.
New York, NY : Simon & Schuster, 2017 .
307 pages : 21cm..
9781501179488

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Customer service marketing : managing the customer experience /

By Torres, Edwin N.,.
New York, NY : Routledge, 2023 .
x, 277 p. : 25 cm..
9780367208936

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Innovations in guest experience management /

By Hill, Alexander,.
New York, NY : 3G E-Learning LLC, 2025 .
xviii, 269 pages : 26 cm..
978-1-98469-432-4

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