TY - BOOK AU - Chang, Richard Y. TI - Step-by-step problem solving: a practical guide to ensure problems get (and stay) solved / SN - 1883553113 AV - HD 30.29 .C456 1993 U1 - TR 658 PY - 1993///. CY - USA : PB - Richard Chang Associates, Inc, KW - Business--Management N1 - Faculty ER -