TY  - BOOK
AU  - Hudson, Simon
TI  - Customer service for hospitality and tourism
SN  - 9781908999344
AV  - TX 911.3.C8 .H869 2013
PY  - 2013///
CY  - Oxford
PB  - Goodfellow Publishers
KW  - Hospitality industry
KW  - Customer services
KW  - Tourism
N1  - Includes index; TOU
ER  -