TY  - BOOK
AU  - Hargie, Owen.
AU  - Dickson, David.
TI  - Skilled interpersonal communication: research, theory and practice 
SN  - 0415227208
AV  - BF 637.C45 .H33 2011
PY  - 2004///
CY  - London
PB  - Routledge
KW  - Interpersonal Communication
N1  - Includes bibliographical references and indexes
ER  -