00585nam a2200205 a 4500 20140311163004.0 030917s19uu xx 00 eng d 0766823431 TX 911.3.F75 .Is86 2002 Ismail, Ahmed Front Office operations and management / Ahmed Ismail. Australia : Thomson Delmar, 2002. xviii, 355 p. : ill. ; 24 cm. Includes Index TOU Hotel front desk personnel Hotel management BK lcc FOR 39278 39278 0 0 lcc 0 CL CL GC 2010-07-30 GOODWILL 3572.00 0 TX 911.3.F75 .Is86 2002 C4102 2018-05-15 00:00:00 1 2013-10-10 BK