Front office skills
a practical approach
text
xxu
Singapore
Pearson Education South Asia
2009
monographic
eng
370 p. : 24 cm. ill. ;
TOU
Vivienne O'Shannessy.
1
Hotel front desk personnel--Australia--Textbooks
2. Hospitality industry--Australia--Textbooks
3. Hospitality industry--Employees--Training of
TX 911.3.T73 .Os26 2011
9789810696153
130213
20140311162957.0