TY - BOOK AU - Montgomery, Damien, TI - Service management for business excellence SN - 978-1-64728-815-0 AV - HD 9980.5 .M66 2025 PY - 2025/// CY - Forest Hills, NY PB - Willford Press KW - Service industries KW - Management KW - Industrial management N1 - Includes bibliographical references and index ER -