TY - BOOK AU - Gibson, Ross, TI - Quality management: tools, methods and standards SN - 979-8-88836-754-4 AV - TS 156 .G53 2025 PY - 2025/// CY - New York, NY PB - Larsen and Keller Education KW - Quality control KW - Total quality management N1 - Includes bibliographical references and index ER -