TY - BOOK AU - Serrano, Angelita Ong Camilar TI - Total quality management SN - 9786214271429 AV - HD 62.15 .Se487 2023 PY - 2023/// CY - Manila PB - Unlimited Books Library Services & Publishing Inc. KW - Total quality management KW - Quality control KW - Industrial management—Quality control N1 - Includes bibliographical references ER -