CompTIA A+ guide to the IT technical support - Andrews, Jean (Boston Cengage, 2023)
Includes bibliographical references, glossary, and index.
Keywords: Computer hardware$1 (BMaintenance and repair.s; Computer technicians$1 (BCertification.s; Operating systems$1 (BTroubleshooting.s; IT support services; Computer networks$1 (BAdministration.s