TY - BOOK AU - Bajao, Grayfield T. TI - Front office operations: a guide to effective customer service SN - 978-621-418-094-3 AV - TX 911 .B35 2020 PY - 2020/// CY - Quezon City PB - Wiseman's Book Trading, Inc. KW - Hotel front desk personnel. KW - Hotel management. N1 - Includes bibliographical references. ER -