TY - BOOK AU - Bordoloi, Sanjeev TI - Service management: operations, strategy, information technology SN - 978-1-265-07553-8 AV - HD 9980 .B37 2023 PY - 2023/// CY - New York PB - McGraw Hill, LLC. KW - Service industries--management. N1 - Service industries--management.; Includes bibliographical references and index. ER -