00423nam a2200121Ia 4500008004100000020002200041100002400063245010600087260003800193300002600231650001500257650002900272200909s9999    xx            000 0 und d  a978-981-48-7845-6  aCollier, David Alan  cDavid Alan Collier, James Evans, William LindsayaOperations management and total quality management/  aQuezon City:bREX Bookstorec2020  aiv, 697 pagesc25 cm.  aManagement  aTotal quality management