TY  - BOOK
AU  - Baker, Sue
TI  - Principles of hotel front office operations
SN  - 1-84480-090-3
PY  - 2000///
CY  - London
PB  - Thomson Learning
KW  - Hotel front desk personnel -- Problems, exercises, etc
KW  - Hotel front desk personnel.
N1  - Includes Index
ER  -