TY  - BOOK
AU  - Waldron, Vincent R.
TI  - Managing risk in Communication Encounters: Strategies for the Workplace 
SN  - 978-1-4129-6662-2
PY  - 2011///
PB  - SAGE Publications
KW  - Communication in organizations.
KW  - Interpersonal communication
N1  - Includes index
ER  -