TY  - BOOK
TI  - Communication skills: How to master the art of communication 
SN  - 978-1-63549-639-0
PY  - 2017///
CY  - New York
PB  - Larsen & Keller
KW  - Communication
KW  - Communicative competence
N1  - Includes bibliographical references and index
ER  -