TY - BOOK AU - Andrews, Sudhir TI - Hotel front office: A training manual / SN - 978-1-25-900497-1 PY - 2013/// CY - New Delhi PB - McGraw Hill Education (India) Private Limited KW - Hotel front desk personnel -- Handbooks, manuals, etc KW - Hotel management -- Handbooks, manuals, etc N1 - Includes appendices ER -