TY  - BOOK
TI  - Hotel front office training manual with 231 SOP : : Professional front office management guide for hoteliers & hospitality students / 
SN  - 9.7814909699e+012
PY  - 2014///
CY  - [United States] : 
PB  - Hotelier Tanji
KW  - Hotel front desk personnel
KW  - Hotel management.
ER  -