00680nam a2200193Ia 4500008004100000100001500041245007600056245006000132260003000192260000900222300002400231440005100255650003200306650001800338650002300356650001600379999001900395952007200414190427s9999 xx 000 0 und d aChen Leida aPerformance impacts of web-enabled retail services: An empirical study/ cLeida Chen, Anteneh Ayanso and Kaveepan Lertwachara.-- bTaylor and Francis Group  c2018 apages 301-311, 2018 aJournal of Computer Inforamation Systemv58(4) aCustomer service life cycle apath analysis asales perforamance aweb enabled c361736d361736 001040aCLbCLd2019-04-27l0r2019-04-27 00:00:00w2019-04-27ySE