TY - BOOK AU - Woodward, Jeannette TI - Creating the customer-driven academic library SN - 978-0-8389-0976-8 AV - REF Z 675.U5 CY - Bangkok, Thailand KW - Academic libraries -- KW - Marketing KW - Public relations KW - Public services (Libraries) KW - Space utilization -- Social aspects KW - United States N1 - Includes bibliographical references and index ER -