@book{352803,
	author = {Cordova, Amado;Keller, Kirsten M.;Menthe, Lance;Rhodes, Carl},
	title = {Virtual Collaboration for a Distributed Enterprise},
	publisher = {RAND Corporation},
	year = {2013},
	url = {http://www.jstor.org/stable/10.7249/j.ctt5hhw1p}
}