@book{351944,
	author = {Schneider, Eric C.;Ridgely, M. Susan;Quigley, Denise D.;Hunter, Lauren E.;Leuschner, Kristin J.},
	title = {Developing and Testing the Health Care Safety Hotline},
	publisher = {RAND Corporation},
	year = {2016},
	url = {http://jstor.org/stable/10.7249/j.ctt1d41dbw}
}