TY - BOOK AU - Chen, Peter TI - Electronic Engagement: A Guide for Public Sector Managers SN - 9781921313097 PY - 2007/// PB - ANU E Press KW - Business communication; Digital communications; Web sites -- Design; Information resources management KW - Political Science UR - www.jstor.org/stable/10.2307/j.ctt24h86t ER -