00783nam a2200289Ia 4500 171025s9999 xx 000 0 und d 9780071808071 658.31 L765 2013 Lipp, Doug Disney U : how the Disney University develops the world's most engaged, loyal, and customer-centric employees / by Doug Lipp. New York : McGraw Hill Education, 2013 xviii, 222 pages : illustrations ; 23cm. Includes index. Customer relations -- Employee motivation. Employees -- Management. Training of. Title. 344890 344890 0 0 0 SSISM SSISM 2017-10-25 0 SHS 658.31 L765 2013 SSISM3943 2017-10-25 00:00:00 2017-10-25 BK