00451nam a2200121Ia 4500008004100000100002300041245008400064245006200148260004900210260000900259650001300268856004800281170221s9999    xx            000 0 und d  aDuleep Delpechitre  aReview and assessment of past empathy scales to measure salesperson’s empathy  cDuleep Delpechitre, University of Louisiana at Lafayette.  bJournal of Management and Marketing Research  c2012  xBusiness  uhttp://www.aabri.com/manuscripts/121429.pdf