00487nam a2200133Ia 4500008004100000100002100041245008800062245006900150260005300219260000900272300001000281650001500291856004700306170221s9999    xx            000 0 und d  aAihie Osarenkhoe  aService Quality as a Mediator of Customer Complaint Behaviour and Customer Loyalty   cAihie Osarenkhoe, Mabel Birungi Komunda, Jotham Mbiito Byarugaba  bInternational Review of Management and Marketing  c2017  a7 : 1  xMarketing.  uhttp://www.econjournals.com/index.php/irmm