00514nam a2200121Ia 4500008004100000100001900041245011400060245004800174650001300222856006500235999001900300952007300319170221s9999    xx            000 0 und d  aLennart Straus  aCustomer Participation in the Customization of Services – Effects on Satisfaction and Behavioral Intentions  cLennart Straus, Thomas Robbert, Stefan Roth  xBusiness  uhttp://www.jbm-online.net/index.php/jbm/article/view/151/113  c307523d307523  001040aCLbCLd2017-02-21l0r2017-02-21 00:00:00w2017-02-21yFOJ