02038cam a2200325 i 450000100090000000300050000900500170001400800410003101000170007202000290008904000280011804200080014605000240015408200130017808400230019110000250021424501100023925000170034926000370036630000300040350000510043352010220048465000180150665000300152465000450155465000210159965000270162065000460164770000190169318039392SISC20170228084723.0140211s2014    nyu      b    001 0 eng    a  2014003487  a9781137279262 (hardback)  aDLCbengcDLCerdadDLC  apcc00aHF 5429b.L485 201400a658.8/72  aBUS0730002bisacsh1 aLewis, Robin,d1940-14aThe new rules of retail :bcompeting in the world's toughest marketplace /cRobin Lewis and Michael Dart.  a2nd edition.  aNY :bSt. Martin's Press,c2014.  axvii, 250 pages ;c24 cm.  aIncludes bibliographical references and index.  a"In The New Rules of Retail , industry gurus Robin Lewis and Michael Dart explained how unprecedented consumer power, enabled by technology and globalization, is revolutionizing retail. They warned that survival in these dynamic times called for a business model based on three distinct competencies: preemptive, perpetual distribution; a neurological customer connection; and total control of the value chain. In the years since that book published, many of their predictions have come true. Now, they revisit timeless case studies like Ralph Lauren and Sears, as well as new additions like Trader Joe's, Lululemon, and Warby Parker, to assess how retailers must continue to evolve in the era of e-commerce, data mining, and tiered distribution. They also identify the five current trends that are currently driving consumer demand, including technology integration and channel consolidation, as exemplified by Jeff Bezos at Amazon. This is a fully revised and updated guide from two proven retail prognosticators"-- 0aRetail trade. 0aRetail tradexManagement. 0aRetail tradexTechnological innovations. 0aWholesale trade. 0aConsumer satisfaction. 7aBUSINESS & ECONOMICS / Commerce.2bisacsh1 aDart, Michael.