TY  - BOOK
AU  - Glas, R.
TI  - Battlefields of negotiation: control agency, and ownership in World of Warcraft
PB  - OAPEN library
KW  - Control agency
KW  - Negotiation - ownership
UR  - http://media.wix.com/ugd/f47560_084becdceb964671821537465d01e722.pdf
ER  -