@book{288403,
	author = {Russell, Roberta S. and Taylor, Bernard W.},
	title = {Operations management :},
	publisher = {John Wiley & Sons,},
	year = {2003.},
	address = {Hoboken, NJ :},
	edition = {4th edition.},
	note = {Includes bibliographical references and index.},
	url = {http://www.loc.gov/catdir/enhancements/fy0814/2007041566-d.html}
}