TY  - BOOK
AU  - McGrath, Helen
TI  - Difficult personalities: a practical guide to managing the hurtful behavior of others (and maybe your own) 
SN  - 9789712724381
AV  - BF637 .I48M425 2010
PY  - 2010///
CY  - New York
PB  - The Experiment LCC
ER  -