TY  - BOOK
AU  - Locker,Kitty O.
AU  - Kaczmarek,Stephen Kyo
TI  - Business communication: building critical skills 
SN  - 0071106944
AV  - HF 5718 .L633 2005
PY  - 2005///
CY  - Boston, Mass.
PB  - McGraw-Hill
KW  - Business communication
N1  - Includes bibliographical references and index
ER  -