TY - BOOK AU - Rogers, David L. TI - The network is your customer: five strategies to thrive in a digital world AV - HD 69.S8 .R646 2010 PY - 2013/// CY - New Haven, Conn. ; London PB - Yale University Press KW - Business networks KW - Social networks KW - Digital media KW - Social aspects KW - Economic aspects KW - Strategic planning N1 - Includes bibliographical references and index N2 - Whether shoppers, charitable donors, or election voters, today's customers are harnessing digital tools to connect to, communicate with, and contribute to businesses. This book shows business owners and company leaders how to think strategically about customer networks and harness their power to create new opportunities for any organization ER -