TY - BOOK AU - Brooks, Jeb. TI - Perfect phrases for the sales call : : hundreds of ready-to-use phrases for persuading customers to buy any product or service / SN - 9780071745048 AV - HF 5438.25 .B7453 2011 PY - 2011/// CY - New York : PB - McGraw-Hill, KW - Selling KW - Sales management N1 - Includes appendices ER -