TY  - BOOK
AU  - Conlow, Rick
AU  - Watsabaugh, Doug
TI  - SuperSTAR customer service: it's all about C.A.R.E 
SN  - 9781426018459
AV  - HF 5438.25  .C6536 2009
PY  - 2009///
CY  - [Rochester, N.Y.]
PB  - Axzo Press
KW  - Customer services
N1  - Crisp Fifty-Minute Series: Know how. Right now; BSBA
ER  -