TY  - BOOK
AU  - Evans, James R.
TI  - The Management and control of quality
SN  - 9780538452601
AV  - TS 156  .Ev15 2011
PY  - 2001///
CY  - Australia
PB  - South Western Cengage Learning
KW  - Quality control
KW  - Total quality management
KW  - Quality assurance
N1  - Includes bibliographical references and index
ER  -