TY - BOOK AU - Certo, Samuel C. TI - Supervision: concepts and skill-building SN - 9780071220453 AV - HF 5549.12 .C42 2010 PY - 2010/// CY - Boston, Mass PB - McGraw-Hill Irwin KW - BSBA KW - Supervision of employees N1 - Includes index; BSBA ER -