TY  - BOOK
AU  - Sancianco, Herbert M.
TI  - Creating great customer service
SN  - 9789712725647
AV  - HF 5415.5 .Sa26 2012
PY  - 2012///
CY  - Mandaluyong City, Philippines
PB  - Anvil Pub
KW  - Customer services
KW  - Techniques and procedures
KW  - Customer satisfaction
KW  - Customer relations
KW  - Philippines
ER  -