TY  - BOOK
AU  - Metti, M.C.
TI  - Service quality management in hospitality and tourism
SN  - 9788126132317
AV  -  TX 911.3.M27  .M595 2008
PY  - 2008///
CY  - New Delhi, India
PB  - Anmol Publications PVT. LTD
KW  - Hospitality industry
KW  - Management
KW  - Tourism
KW  - Leisure industry
N1  - TOU
ER  -